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A brief, no-pressure call to understand what you’re looking for, answer any questions, and confirm that our practice is the right fit for your needs.
Your first full visit focuses on understanding your history, symptoms, and goals so we can create a personalized treatment plan. Medications are not prescribed during the intake. If appropriate, medication may be started at your first follow-up visit.
Before your intake, you will receive an email from Headway to create your account and complete all required forms, consents, and insurance verification. These forms must be completed before your appointment or the visit may need to be rescheduled.
Follow-up appointments review progress, make medication adjustments, and support your ongoing well-being.
If medication is started:
All sessions take place virtually through a secure, HIPAA-compliant video platform. Your appointment link will be sent by email and text.
We are licensed in New York and can only treat patients who are physically in New York State at the time of their session.
We are in-network with:
We do not accept Medicare, Medicaid, or any commercial plans linked to Medicare/Medicaid.
Private pay rate: $250 per appointment.
To ensure safety and appropriate care, we do not provide:
If you’re experiencing an emergency, call 911 or go to your nearest emergency room.
Please join your appointment on time. We offer a 15-minute grace period. Appointments canceled with less than 24 hours’ notice, or missed entirely, incur a $200 no-show fee.
We offer several ways to reach us. Please use each method appropriately and with the following privacy considerations in mind:
You may text us at (516) 200-1835 for convenience. We understand texting is often the easiest way to reach us.
However, SMS is not encrypted, and messages could be intercepted. We offer secure alternatives (Spruce and Headway) that better protect your information. By choosing to text, you acknowledge these risks and confirm SMS as your preferred method.
For secure, HIPAA-compliant communication, please use Spruce, our encrypted messaging platform. You can message us through the Spruce app or in your browser: spruce.care/josephpsych
You may also text us and request a direct link for Spruce. Spruce messages are fully encrypted and offer the highest level of security.
You may also send secure messages through your Headway portal, which is HIPAA-compliant and tied to your insurance, billing, and appointment information.
You may call our office at (516) 200-1835 for non-urgent matters. All voicemails are stored securely within our HIPAA-compliant system.
Communication expectations:
If you are in crisis, please call 911 or go to the nearest ER.
After your consult call, Headway will send you an email from noreply@e.headway.co.
You must:
Headway completes insurance verification, and if forms are incomplete or unverified, your appointment may be rescheduled.
You may also receive digital assessments before certain appointments when clinically helpful.
For the most productive visit, please have: